Ireland’s first fully frictionless store opens in Dublin

Dozens of cameras in the ceiling use vision technology to track every product picked by shoppers

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15 February 2022 | 0

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Ireland’s first fully frictionless store opened today, operated by Compass Group.

Situated in the revamped headquarters of Flutter Entertainment in Clonskeagh, the shop is open to the general public.

The store uses state-of-the-art technology, which means shoppers are automatically billed for their purchases and will not have to stop to pay at checkouts or scan their items.

Firstly, customers download an app tied to their credit or debit card. Next, they then scan their phone to enter the store, select their items and leave.

Dozens of cameras in the ceiling use vision technology to monitor every product chosen by shoppers.

For those who might have privacy concerns about being monitored by a large number of cameras, the developers of the technology insist that there is no facial recognition and that the shopper remains anonymous.

Individuals are identified as stick-figures, the technology tracks precisely which items they are taking and bills their accounts automatically.

Compass Group is planning to roll out similar stores in Ireland and the UK in the coming months.

Separately, Flutter Entertainment officially reopened the rest of the building where the store is based today, following a €15.5m investment by its landlord.

 

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