Tesco Ireland introduces priority shopping hours for healthcare workers

Tesco is introducing dedicated shopping hours for healthcare workers in all stores pre-9am on Tuesday and Thursday mornings.

Support of the elderly and vulnerable continues with priority shopping hours and online deliveries, where possible

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27 March 2020 | 0

Tesco Ireland has today outlined further initiatives underway to support its customers and colleagues during the ongoing Covid-19 pandemic.

In support of healthcare workers and emergency services personnel, Tesco is introducing dedicated shopping hours in all stores pre-9am on Tuesday and Thursday mornings. Launching next Tuesday, 31 March, the first hours of trading will be set aside for healthcare workers meaning they will be the only customers in stores during this time to make their shopping trips easier.

Last week, Tesco introduced priority shopping hours for over 65s and family carers, an initiative which the retailer says is working well and Tesco has thanked customers for respecting these hours.

 “Our grocery home shopping service is currently prioritising over 65 customers with online delivery as much as we can,” said Geoff Byrne, chief operating officer, Tesco Ireland.

 “That is why we are asking customers to ‘think before they click’ and shop in store, if they can,” Byrne added. “This will allow us to free up valuable home delivery slots for those who need it most. We are hoping that for the next while, customers who don’t need to use our grocery home shopping service, will support this initiative. As Covid-19 pandemic develops, we continue to work on a number of other initiatives to support and protect all of our customers and colleagues.”

 To further support the elderly, family carers and the most vulnerable, Tesco also launched a new €270,000 Community Fund campaign earlier this week, which ShelfLife reported on here.

For the health and safety of colleagues and customers, Tesco has implemented a range of measures across its 151-store network, including:

  • Clear physical distancing signage
  • Plexiglass screens on all checkouts, self-checkouts and clear queuing guidelines
  • Sanitising stations for customers as they enter the shop
  • Sanitiser and wipes for colleagues and regular breaks for hand washing
  • Additional cleaning in stores and of trolleys

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