Garvey’s Centra Newcastlewest crowned ‘National Centra Store of the Year’ 2024
The award recognises exceptional standards in customer service, innovation, sustainability, and overall retail excellence
Print8 November 2024
Garvey’s Centra Newcastlewest was awarded the prestigious title of ‘National Centra Store of the Year’ for 2024, being officially recognised as the top Centra in Ireland.
This recognition was awarded at the Pride of Centra awards, Centra’s national award ceremony, celebrating the exceptional standards of the world-class convenience brand.
Alongside 19 other finalist stores selected from more than 490 Centra locations across Ireland, Garvey’s Centra Newcastlewest, was shortlisted for the much-coveted accolade at the Pride of Centra Awards, which was held in the Dublin Royal Convention Centre on 6 November.
The Pride of Centra awards recognise and celebrate the best of Centra stores, its people and exemplary retail excellence.
Coming out on top
Garvey’s Centra Newcastlewest edged out competing Centra stores from all over Ireland, with those shortlisted being audited and adjudicated by independent competition judge and retail consultant, Dr. Alan Collins.
The ‘Store of the Year’ award, sponsored by Three, was determined based on store audits that focused on product range and quality, customer service, store presentation and innovation, fresh food offering, store hygiene standards, and sustainability.
This award celebrates the remarkable commitment to excellence consistently demonstrated by the team at Garvey’s Centra Newcastlewest.
Throughout the judging process, the team’s dedication to high standards and their innovative approach in the food-to-go section stood out.
Quality offerings
Following a major revamp in 2023, the store broadened its selection of top-quality offerings in the Deli and Bakery to better serve the local community.
To enhance the customer experience, the store introduced a more seamless shopping experience, featuring an expanded food-to-go range paired with quicker transactions at self-scan checkouts.
A spacious, modern Off-License enhances these improvements, as well as popular additions like a Moo’d ice cream counter and Frank and Honest Coffee station transforming the store into a favourite destination for all ages.
Garvey’s Centra Newcastlewest is also devoted to fostering a sustainable shopping experience for the community.
This recent revamp emphasised eco-friendly practices, including upgraded refrigeration and equipment that support the store’s move toward a greener future.
These advancements highlight the store’s commitment to environmental stewardship, extending its positive impact beyond its walls to contribute to a greener future for generations to come.
This award acknowledges the hard work, skill, and passion of the entire in-store team. Judges commended the team’s exceptional customer service, warmth, and the positive atmosphere they create – qualities that remain at the core of the store’s ongoing success.
Within the Store of the Year category, Garvey’s Centra Newcastlewest was also awarded Store of the Year in the Hi-Convenience category.
Other winners
Other winners on the night included Jordan’s Centra Caragh Village winning Store of the Year in the Convenience category and Cosgrove’s Centra Maugheraboy winning Store of the Year in the Neighbourhood category.
Other award winners on the night across the People and Excellence awards included the ‘Rising Star’ award going to Erin Williams from Wright’s Centra UCD and Centra’s ‘Best Deli’ counter awarded to Lee’s Centra Limerick Road.
The Overall Off-Licence of the Year award, sponsored by Diageo, was awarded to Dunne’s Centra Stamullen.
Remarkable individuals
“As Ireland’s leading convenience retailer, with a dedicated team of approximately 12,000 employees across over 490 stores nationwide, we are incredibly proud to celebrate the remarkable individuals and teams who bring Centra to life, every day in every community,” said Luke Hanlon, managing director, Centra.
“Independently audited and awarded through a highly competitive process, this achievement is a true mark of excellence within the convenience retail industry. Well done to everyone involved!”
“These stores showcase our commitment to quality and variety,” said Cormac Dawson, sales director, Centra.
Dawson mentioned that the ‘Store of the Year’ award celebrates the stores that set the standard for what convenience retailing should be, delivering an outstanding experience to Centra’s customers day in and day out.
Read more: Lee’s Centra Pallas Green Limerick receives ‘Store of the Year 2023’ at Centra’s National Awards
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