Tesco Ireland temporarily closed section following “disgraceful” customer behaviour

An independent investigation has been established at Tesco to look into the overstatement of its profits
Tesco says it operates "strict social distancing measures and careful management of the numbers of people in our stores, at all times"

F&F area in Tesco Clearwater has since reopened following the incident last week, with a one-way flow of customers introduced in this section

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14 May 2020

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Tesco Ireland recently temporarily closed the clothing section of a Dublin store, following “manic” scenes which shoppers said involved “animal-like” customers allegedly “abusing staff”.

Dublin Live.ie reported that a number of shoppers stormed the the F&F clothing range at the Tesco outlet at Clearwater Shopping Centre in Finglas.

One customer described the scenes as chaotic, stating:  “I can’t blame them [for closing]. Customers were like animals in the shop.”

“You’d think that Tesco were giving the stuff away for free, it was that manic,” the shopper said. “People were stripping off in the clothing area to try stuff on and then abusing the staff. It was disgraceful carry on.”

A spokeswoman for Tesco responded: “The safety of our colleagues and customers is our number one priority, with strict social distancing measures and careful management of the numbers of people in our stores, at all times.

“Last week, we experienced higher footfall than normal in some stores with F&F areas within our grocery stores and we took the decision to temporarily close the F&F area to review social distancing measures.”

The F&F area in Clearwater has since reopened with further social distancing implemented, including a one-way flow of customers in this section.

“The safety of colleagues and customers remains our priority,” the spokeswoman said.

 

 

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