GRAM Awards 2013 winners announced

Top of the Shops in retail management



10 June 2013

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Cork native, Ger Coughlan has been named as the National Retail Manager of the Year 2013, by independent trade magazine, ShelfLife.

Ger from Blackrock in Cork, manages three Maxol/Mace sites in Skehard Road, Ballincollig and Carrigaline for owner Donal Spillane. Fifty people are employed over the three outlets. Ger has a retail career spanning 27 years, working for Quinnsworth/Tesco for twenty years before taking up his current position seven years ago. Ger is married to Eileen and they have three children.

The GRAMs, now in its eighth year, is the first and only national management awards scheme devoted exclusively to recognising the best managers in the Irish retail, wholesale and off-licence sectors. The Awards are sponsored by The Irish Daily Mail, PostPoint and Cuisine de France.

In organising the awards, ShelfLife in conjunction with Excel Recruitment, set down a clear list of objectives. These are: to acknowledge and reward excellence in Irish grocery and drink retail management; to include symbol, multiple, independent, forecourt and off-licence sectors; to upgrade the standard of customer service and to increase the service competitiveness of Ireland’s retail industry through excellence in management; and to set role models for their retail colleagues, thus motivating and promoting the importance of quality management within the Irish retail grocery industry.

The full list of award winners is as follows;

2013 National Retail Manager Winner
Ger Coughlan, Maxol/Mace, Cork

C-Store Manager (Stores 0 to 2,000 sq ft)
Ger Coughlan, Maxol/Mace, Cork

C-Store Manager (Stores 2,000 to 6,000 sq ft)
Chris McVeigh, Casey Quickstop, Ballina, Co. Mayo

C-Store Manager (Stores 6,000 to 10,000 sq ft)
Darren Given, Swifts SuperValu, Lisnaskea, Co. Fermanagh

Supermarket Manager (Stores 10,000 to 20,000 sq ft)
Tom Worrall, Dunnes Stores, Portmarnock, Co. Dublin

Supermarket Manager (Stores 20,000+ sq ft)
John Burke, Caulfields SuperValu, Loughboy, Kilkenny

Forecourt Manager
Mary Spillane, Topaz Cashel, Co. Tipperary

Off-Licence Manager
Joe Rock, Superquinn, Swords, Co. Dublin

Cash & Carry Manager
Jonathan Aylward, Value Centre, Clonmel, Co Tipperary

Deli/Food to Go Manager
Hayley Wasser, Superquinn, Heuston South Quarter, Dublin 8

Best Team Performance
Fallon & Byrne, Exchequer Street, Dublin 2

Fruit & Veg Manager
Mary Kelleher, Caulfields SuperValu, Bandon, Co. Cork

Protein & Provisions Manager
David O’Neill, Superquinn, Blackrock, Co. Dublin

In-Store Bakery Manager
James Brosnan, SuperValu, Castleisland, Co. Kerry

Customer Services Manager
Sandra Kiely, Superquinn, Swords, Co. Dublin

News Department Manager
Anne Reynolds, Eurospar, Swinford, Co. Mayo

People’s Choice Award
Michael McInerney, SuperValu, Loughrea, Co. Galway



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