KPMG research on stock shrinkage has found that retail companies estimate shrinkage to be anything up to 3% of revenue. Furthermore it was found that most retailers believe that the majority of shrinkage in their business is due to theft.
Many of the companies surveyed believe that shrinkage is an inevitable part of doing business and that investment to reduce shrinkage offers limited return. However, the perceived causes of shrinkage may not be the actual underlying cause of shrinkage, as errors in the design and implementation of stock control processes, which can be actively managed, may be just as important as direct theft. more >